Clanwilliam Health Service incident

AU Portal Outage

Resolved after 4 minutes, affecting My HealthLink Portal (AU), on August 31, 2026.

monitoring Aug 31, 2026, 06:18 AM UTC

A fix has been implemented.

Started
Aug 31, 2026, 06:14 AM UTC
Resolved
Aug 31, 2026, 06:18 AM UTC
Duration
4m
Detected by Pingoru
Aug 31, 2026, 06:14 AM UTC

Affected components

My HealthLink Portal (AU)

Update timeline

  1. investigating Aug 31, 2026, 06:14 AM UTC

    Customers unable to login to the AUPORTAL

  2. monitoring Aug 31, 2026, 06:18 AM UTC

    A fix has been implemented.

  3. resolved Aug 31, 2026, 06:18 AM UTC

    There were SQL locks which caused the issue.

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