Clanwilliam Health Service incident
CareConnect eReferrals Intermittent Service Disruption (Indici-Users) – Under Investigation
Minor Vendor's status page →
Resolved after 8 minutes, affecting HealthLink Smart Form - CareConnect eReferrals, on October 14, 2026.
We are continuing to investigate this issue.
Affected components
HealthLink Smart Form - CareConnect eReferrals
Update timeline
- investigating Oct 14, 2026, 06:04 AM UTC
Some Indici users may experience issues with certain CareConnect SmartForm services, including forms failing to load, becoming stuck on processing, or displaying a blank page. We are working with our partners to investigate and resolve the issue. We will provide further updates as soon as more information is available.
- investigating Oct 14, 2026, 06:08 AM UTC
We are continuing to investigate this issue.
- investigating Oct 14, 2026, 06:09 AM UTC
We are continuing to investigate this issue.
- resolved Oct 14, 2026, 06:12 AM UTC
This incident has been resolved.
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