Clanwilliam Health Service incident
ACC45 New Injury Claim Form Submission Issues
Resolved after 20 hours 15 minutes, affecting HealthLink Smart Form - New Injury Claim (ACC45), on August 14, 2026.
ACC has advised of a scheduled maintenance till 8 PM NZT Kia ora, There will be scheduled maintenance to ACC Digital Services this weekend on Saturday, 15 August 2026, from 8.00am to 8.00pm During the maintenance window, all API services including ACC45 claim and invoice submissions/queries will be unavailable. We apologise for any inconvenience this may cause. Ngā mihi, ACC Digital Operations
Affected components
Update timeline
- investigating Aug 14, 2026, 11:36 PM UTC
This issue has been escalated to ACC.
- identified Aug 15, 2026, 07:24 AM UTC
ACC has advised of a scheduled maintenance till 8 PM NZT Kia ora, There will be scheduled maintenance to ACC Digital Services this weekend on Saturday, 15 August 2026, from 8.00am to 8.00pm During the maintenance window, all API services including ACC45 claim and invoice submissions/queries will be unavailable. We apologise for any inconvenience this may cause. Ngā mihi, ACC Digital Operations
- resolved Aug 15, 2026, 07:51 PM UTC
This incident has been resolved.
Your product runs on more than Clanwilliam Health Service
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services