Clanwilliam Health Service incident

CareConnect Submission Failures

Resolved after 16 minutes, affecting HealthLink Smart Form - CareConnect eReferrals and HealthLink Smart Form - CareConnect eReferrals - Addendum, on April 29, 2026.

monitoring Apr 29, 2026, 03:28 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 29, 2026, 03:22 AM UTC
Resolved
Apr 29, 2026, 03:38 AM UTC
Duration
16m
Detected by Pingoru
Apr 29, 2026, 03:22 AM UTC

Affected components

HealthLink Smart Form - CareConnect eReferralsHealthLink Smart Form - CareConnect eReferrals - Addendum

Update timeline

  1. investigating Apr 29, 2026, 03:22 AM UTC

    Customers will have issues submitting CareConnect forms

  2. monitoring Apr 29, 2026, 03:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2026, 03:38 AM UTC

    This incident has been resolved.

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