Clanwilliam Health Service incident

Care Connect Submission Failures

Major Vendor's status page →

Resolved after 3 hours 6 minutes, affecting HealthLink Smart Form - CareConnect eReferrals and HealthLink Smart Form - CareConnect eReferrals - Addendum, on July 16, 2026.

investigating Jul 16, 2026, 10:32 PM UTC

Customers experiencing issues while submitting CareConnect eReferralForm

Started
Jul 16, 2026, 10:32 PM UTC
Resolved
Jul 17, 2026, 01:39 AM UTC
Duration
3h 6m
Detected by Pingoru
Jul 16, 2026, 10:32 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferralsHealthLink Smart Form - CareConnect eReferrals - Addendum

Update timeline

  1. investigating Jul 16, 2026, 10:32 PM UTC

    Customers experiencing issues while submitting CareConnect eReferralForm

  2. resolved Jul 17, 2026, 01:39 AM UTC

    Incident resolved.

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