Clanwilliam Health Service incident

Issues with NSS (Te Whatu Ora National Screening) Healthlink Service

Major Vendor's status page →

Resolved after 6 hours 23 minutes, affecting HealthLink Secure Messaging - NSS, on November 4, 2025.

investigating Nov 04, 2025, 08:43 PM UTC

We are continuing to investigate this issue.

Started
Nov 04, 2025, 08:33 PM UTC
Resolved
Nov 05, 2025, 02:56 AM UTC
Duration
6h 23m
Detected by Pingoru
Nov 04, 2025, 08:33 PM UTC

Affected components

HealthLink Secure Messaging - NSS

Update timeline

  1. investigating Nov 04, 2025, 08:33 PM UTC

    An issue has been identified with NSS (National Bowel Screening Service) Healthlink Service and customers may see 404 errors

  2. investigating Nov 04, 2025, 08:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 04, 2025, 08:42 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 04, 2025, 08:43 PM UTC

    We are continuing to investigate this issue.

  5. resolved Nov 05, 2025, 02:56 AM UTC

    This incident has been resolved.

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