Clanwilliam Health Service incident

MyAgedCare Submission Failures

Resolved after 2 hours 42 minutes, affecting HealthLink Smart Form - My Aged Care Referral, on November 5, 2025.

monitoring Nov 05, 2025, 06:15 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 05, 2025, 03:34 AM UTC
Resolved
Nov 05, 2025, 06:16 AM UTC
Duration
2h 42m
Detected by Pingoru
Nov 05, 2025, 03:34 AM UTC

Affected components

HealthLink Smart Form - My Aged Care Referral

Update timeline

  1. investigating Nov 05, 2025, 03:34 AM UTC

    Customers will be unable to submit MyAged Care HealthLink Smartforms

  2. monitoring Nov 05, 2025, 06:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 06:16 AM UTC

    This incident has been resolved.

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