Clanwilliam Health Service incident

Careconnect form submission failure

Critical Vendor's status page →

Resolved after 2 hours 14 minutes, affecting HealthLink Smart Form - CareConnect eReferrals, on November 10, 2025.

investigating Nov 10, 2025, 01:46 AM UTC

Customers will not be able to submit Careconnect forms

Started
Nov 10, 2025, 01:46 AM UTC
Resolved
Nov 10, 2025, 04:01 AM UTC
Duration
2h 14m
Detected by Pingoru
Nov 10, 2025, 01:46 AM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Nov 10, 2025, 01:46 AM UTC

    Customers will not be able to submit Careconnect forms

  2. resolved Nov 10, 2025, 04:01 AM UTC

    This incident has been resolved.

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