Clanwilliam Health Service incident

Austin Health Referral Submission Failure - AU

Critical Vendor's status page →

Resolved after 1 hour 22 minutes, affecting HealthLink Smart Form - Austin Health eReferrals, on November 17, 2025.

monitoring Nov 17, 2025, 05:27 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 17, 2025, 04:14 AM UTC
Resolved
Nov 17, 2025, 05:36 AM UTC
Duration
1h 22m
Detected by Pingoru
Nov 17, 2025, 04:14 AM UTC

Affected components

HealthLink Smart Form - Austin Health eReferrals

Update timeline

  1. investigating Nov 17, 2025, 04:14 AM UTC

    Customers will encounter Austin Health Referral Submissions failures

  2. monitoring Nov 17, 2025, 05:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2025, 05:36 AM UTC

    This incident has been resolved.

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