Clanwilliam Health Service incident

Careconnect form submission failure

Critical Vendor's status page →

Resolved after 43 minutes, affecting HealthLink Smart Form - CareConnect eReferrals, on November 17, 2025.

monitoring Nov 17, 2025, 10:25 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 17, 2025, 10:06 PM UTC
Resolved
Nov 17, 2025, 10:49 PM UTC
Duration
43m
Detected by Pingoru
Nov 17, 2025, 10:06 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Nov 17, 2025, 10:06 PM UTC

    Customers will not be able to submit Careconnect referrals

  2. monitoring Nov 17, 2025, 10:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2025, 10:49 PM UTC

    This incident has been resolved.

Your product runs on more than Clanwilliam Health Service

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →