Clanwilliam Health Service incident

My Healthlink Portal AU - Outage

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on November 18, 2025 affecting My HealthLink Portal (AU), lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:12 AM UTC
Resolved
Nov 18, 2025, 04:14 AM UTC
Duration
3h 2m
Detected by Pingoru
Nov 18, 2025, 01:12 AM UTC

Affected components

My HealthLink Portal (AU)

Update timeline

  1. investigating Nov 18, 2025, 01:12 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 04:14 AM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 18, 2025, 04:14 AM UTC

    This incident has been resolved.