Clanwilliam Health Service incident

Careconnect form submission failure

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on November 21, 2025 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 01:31 AM UTC
Resolved
Nov 21, 2025, 02:00 AM UTC
Duration
28m
Detected by Pingoru
Nov 21, 2025, 01:31 AM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Nov 21, 2025, 01:31 AM UTC

    Customers will not be able to submit Careconnect referrals

  2. resolved Nov 21, 2025, 02:00 AM UTC

    This incident has been resolved.