Clanwilliam Health Service incident

ACC Outage affecting Healthlink ACC45 form Submissions

Resolved after 12 hours 56 minutes, affecting HealthLink Smart Form - New Injury Claim (ACC45), on November 23, 2025.

monitoring Nov 23, 2025, 06:41 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 23, 2025, 06:27 AM UTC
Resolved
Nov 23, 2025, 07:23 PM UTC
Duration
12h 56m
Detected by Pingoru
Nov 23, 2025, 06:27 AM UTC

Affected components

HealthLink Smart Form - New Injury Claim (ACC45)

Update timeline

  1. investigating Nov 23, 2025, 06:27 AM UTC

    Customers are unable to submit Healthlink ACC45 form Submissions due to ACC Outage.

  2. monitoring Nov 23, 2025, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 23, 2025, 07:23 PM UTC

    This incident has been resolved.

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