Clanwilliam Health Service incident

Careconnect form submission failure

Critical Vendor's status page →

Resolved after 1 hour 3 minutes, affecting HealthLink Smart Form - CareConnect eReferrals, on November 23, 2025.

investigating Nov 23, 2025, 11:15 PM UTC

Customers will not be able to submit Careconnect referrals

Started
Nov 23, 2025, 11:15 PM UTC
Resolved
Nov 24, 2025, 12:18 AM UTC
Duration
1h 3m
Detected by Pingoru
Nov 23, 2025, 11:15 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Nov 23, 2025, 11:15 PM UTC

    Customers will not be able to submit Careconnect referrals

  2. resolved Nov 24, 2025, 12:18 AM UTC

    This incident has been resolved.

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