Clanwilliam Health Service incident

Careconnect form submission failure

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on November 23, 2025 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2025, 11:15 PM UTC
Resolved
Nov 24, 2025, 12:18 AM UTC
Duration
1h 3m
Detected by Pingoru
Nov 23, 2025, 11:15 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Nov 23, 2025, 11:15 PM UTC

    Customers will not be able to submit Careconnect referrals

  2. resolved Nov 24, 2025, 12:18 AM UTC

    This incident has been resolved.