Clanwilliam Health Service incident

Careconnect form submission failure

Resolved after 3 hours, affecting HealthLink Smart Form - CareConnect eReferrals, on November 25, 2025.

investigating Nov 25, 2025, 01:35 AM UTC

Customers will not be able to submit Careconnect referrals

Started
Nov 25, 2025, 01:35 AM UTC
Resolved
Nov 25, 2025, 04:35 AM UTC
Duration
3h
Detected by Pingoru
Nov 25, 2025, 01:35 AM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Nov 25, 2025, 01:35 AM UTC

    Customers will not be able to submit Careconnect referrals

  2. resolved Nov 25, 2025, 04:35 AM UTC

    This incident has been resolved.

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