Clanwilliam Health Service incident

Careconnect form submission failure

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on November 25, 2025 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 07:50 PM UTC
Resolved
Nov 25, 2025, 08:37 PM UTC
Duration
47m
Detected by Pingoru
Nov 25, 2025, 07:50 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Nov 25, 2025, 07:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 25, 2025, 08:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2025, 08:37 PM UTC

    This incident has been resolved.