Clanwilliam Health Service incident

Careconnect form submission failure

Resolved after 47 minutes, affecting HealthLink Smart Form - CareConnect eReferrals, on November 25, 2025.

monitoring Nov 25, 2025, 08:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 25, 2025, 07:50 PM UTC
Resolved
Nov 25, 2025, 08:37 PM UTC
Duration
47m
Detected by Pingoru
Nov 25, 2025, 07:50 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Nov 25, 2025, 07:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 25, 2025, 08:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2025, 08:37 PM UTC

    This incident has been resolved.

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