Clanwilliam Health Service incident

API Directory is down

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on November 28, 2025 affecting HealthLink API Directory, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 06:30 PM UTC
Resolved
Nov 29, 2025, 12:52 AM UTC
Duration
6h 22m
Detected by Pingoru
Nov 28, 2025, 06:30 PM UTC

Affected components

HealthLink API Directory

Update timeline

  1. investigating Nov 28, 2025, 09:18 PM UTC

    We are currently investigating this issue.

  2. identified Nov 29, 2025, 12:52 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 29, 2025, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 29, 2025, 12:52 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 29, 2025, 12:52 AM UTC

    This incident has been resolved.