Clanwilliam Health Service incident

CareConnect Submission Failures

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on December 21, 2025 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2025, 08:44 PM UTC
Resolved
Dec 21, 2025, 09:10 PM UTC
Duration
26m
Detected by Pingoru
Dec 21, 2025, 08:44 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Dec 21, 2025, 08:44 PM UTC

    Customers will be having issues submitting Healthlink Care Connect referrals.

  2. resolved Dec 21, 2025, 09:10 PM UTC

    This incident has been resolved.