Clanwilliam Health Service incident

Careconnect form submission failure

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on January 5, 2026 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 02:59 AM UTC
Resolved
Jan 05, 2026, 04:11 AM UTC
Duration
1h 11m
Detected by Pingoru
Jan 05, 2026, 02:59 AM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Jan 05, 2026, 02:59 AM UTC

    Customers will not be able to submit Careconnect referrals

  2. resolved Jan 05, 2026, 04:11 AM UTC

    This incident has been resolved.