Clanwilliam Health Service incident

Careconnect form submission failure

Resolved after 54 minutes, affecting HealthLink Smart Form - CareConnect eReferrals, on January 5, 2026.

monitoring Jan 05, 2026, 10:59 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 05, 2026, 10:15 PM UTC
Resolved
Jan 05, 2026, 11:09 PM UTC
Duration
54m
Detected by Pingoru
Jan 05, 2026, 10:15 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Jan 05, 2026, 10:15 PM UTC

    Customers will not be able to submit Careconnect referrals.

  2. monitoring Jan 05, 2026, 10:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 05, 2026, 11:09 PM UTC

    This incident has been resolved.

Your product runs on more than Clanwilliam Health Service

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →