Clanwilliam Health Service incident

My Aged Care Submission Failures

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on January 23, 2026 affecting HealthLink Smart Form - My Aged Care Referral, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 02:44 AM UTC
Resolved
Jan 23, 2026, 03:37 AM UTC
Duration
53m
Detected by Pingoru
Jan 23, 2026, 02:44 AM UTC

Affected components

HealthLink Smart Form - My Aged Care Referral

Update timeline

  1. investigating Jan 23, 2026, 02:44 AM UTC

    Customers will be unable to submit My Aged Care HealthLink Smartforms

  2. monitoring Jan 23, 2026, 02:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 23, 2026, 03:37 AM UTC

    This incident has been resolved.