Clanwilliam Health Service incident

Northland DHB eReferrals submission failures

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on January 26, 2026 affecting HealthLink Smart Form - Northland Internal Referrals (not for in-patients) and HealthLink Smart Form - Northland DHB eReferrals and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 08:53 PM UTC
Resolved
Jan 26, 2026, 09:03 PM UTC
Duration
9m
Detected by Pingoru
Jan 26, 2026, 08:53 PM UTC

Affected components

HealthLink Smart Form - Northland Internal Referrals (not for in-patients)HealthLink Smart Form - Northland DHB eReferralsRMS Lite - Northland DHB

Update timeline

  1. investigating Jan 26, 2026, 08:53 PM UTC

    Customers will have issues submitting Northland DHB eReferrals form

  2. resolved Jan 26, 2026, 09:03 PM UTC

    This incident has been resolved.