Resolved after 18 hours 13 minutes, affecting HealthLink Smart Form - CareConnect eReferrals, on January 28, 2026.
Customers will have issues submitting CareConnect forms
Affected components
HealthLink Smart Form - CareConnect eReferrals
Update timeline
- investigating Jan 28, 2026, 01:15 AM UTC
CareConnect Submission Outage
- investigating Jan 28, 2026, 01:22 AM UTC
Customers will have issues submitting CareConnect forms
- resolved Jan 28, 2026, 07:28 PM UTC
This incident has been resolved.
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