Clanwilliam Health Service incident

CareConnect Submission Failures

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on January 28, 2026 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 18h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 01:15 AM UTC
Resolved
Jan 28, 2026, 07:28 PM UTC
Duration
18h 13m
Detected by Pingoru
Jan 28, 2026, 01:15 AM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Jan 28, 2026, 01:15 AM UTC

    CareConnect Submission Outage

  2. investigating Jan 28, 2026, 01:22 AM UTC

    Customers will have issues submitting CareConnect forms

  3. resolved Jan 28, 2026, 07:28 PM UTC

    This incident has been resolved.