Clanwilliam Health Service incident

CareConnect Submissions Failure

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on February 15, 2026 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2026, 09:49 PM UTC
Resolved
Feb 15, 2026, 10:18 PM UTC
Duration
28m
Detected by Pingoru
Feb 15, 2026, 09:49 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferrals

Update timeline

  1. investigating Feb 15, 2026, 09:49 PM UTC

    Customers will have issues submitting CareConnect forms

  2. monitoring Feb 15, 2026, 09:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 15, 2026, 10:18 PM UTC

    This incident has been resolved.