Clanwilliam Health Service incident
CareConnect Submissions Failure
Clanwilliam Health Service experienced a critical incident on March 12, 2026 affecting HealthLink Smart Form - CareConnect eReferrals, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
HealthLink Smart Form - CareConnect eReferrals
Update timeline
- investigating Mar 12, 2026, 08:48 PM UTC
Customers will have issues submitting CareConnect forms
- resolved Mar 12, 2026, 08:56 PM UTC
This incident has been resolved.