Clanwilliam Health Service incident

Care Connect Submission Failures

Resolved after 2 hours 35 minutes, affecting HealthLink Smart Form - CareConnect eReferrals and HealthLink Smart Form - CareConnect eReferrals - Addendum, on April 16, 2026.

monitoring Apr 16, 2026, 09:41 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 16, 2026, 08:28 PM UTC
Resolved
Apr 16, 2026, 11:04 PM UTC
Duration
2h 35m
Detected by Pingoru
Apr 16, 2026, 08:28 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferralsHealthLink Smart Form - CareConnect eReferrals - Addendum

Update timeline

  1. investigating Apr 16, 2026, 08:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 16, 2026, 09:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2026, 11:04 PM UTC

    This incident has been resolved.

Your product runs on more than Clanwilliam Health Service

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →