Clanwilliam Health Service incident

Care Connect Submission Failure

Critical Vendor's status page →

Resolved after 40 minutes, affecting HealthLink Smart Form - CareConnect eReferrals and HealthLink Smart Form - CareConnect eReferrals - Addendum, on July 15, 2026.

investigating Jul 15, 2026, 11:46 PM UTC

Customers are facing submission failures when submitting Care Connect Form

Started
Jul 15, 2026, 11:46 PM UTC
Resolved
Jul 16, 2026, 12:26 AM UTC
Duration
40m
Detected by Pingoru
Jul 15, 2026, 11:46 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferralsHealthLink Smart Form - CareConnect eReferrals - Addendum

Update timeline

  1. investigating Jul 15, 2026, 11:46 PM UTC

    Customers are facing submission failures when submitting Care Connect Form

  2. resolved Jul 16, 2026, 12:26 AM UTC

    Incident resolved.

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