Clanwilliam Health Service incident

Care Connect Submission Failure

Resolved after 7 hours 43 minutes, affecting HealthLink Smart Form - CareConnect eReferrals and HealthLink Smart Form - CareConnect eReferrals - Addendum, on June 4, 2026.

investigating Jun 04, 2026, 12:05 PM UTC

The issue has been identified on the Health Alliance end and currently investigating and working towards a resolution.

Started
Jun 04, 2026, 11:20 AM UTC
Resolved
Jun 04, 2026, 07:04 PM UTC
Duration
7h 43m
Detected by Pingoru
Jun 04, 2026, 11:20 AM UTC

Affected components

HealthLink Smart Form - CareConnect eReferralsHealthLink Smart Form - CareConnect eReferrals - Addendum

Update timeline

  1. investigating Jun 04, 2026, 11:20 AM UTC

    Customers will experience issues submitting Care Connect Form

  2. investigating Jun 04, 2026, 11:21 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2026, 11:22 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 04, 2026, 12:05 PM UTC

    The issue has been identified on the Health Alliance end and currently investigating and working towards a resolution.

  5. resolved Jun 04, 2026, 07:04 PM UTC

    This incident has been resolved.

Your product runs on more than Clanwilliam Health Service

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →