Clanwilliam Health Service incident

Electronic Special Authority (ESA) Outage

Critical Resolved View vendor source →

Clanwilliam Health Service experienced a critical incident on April 23, 2026 affecting HealthLink - Electronic Special Authority, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 03:39 AM UTC
Resolved
Apr 23, 2026, 04:17 AM UTC
Duration
38m
Detected by Pingoru
Apr 23, 2026, 03:39 AM UTC

Affected components

HealthLink - Electronic Special Authority

Update timeline

  1. investigating Apr 23, 2026, 03:39 AM UTC

    Customers won’t be able to submit Electronic Special Authority.

  2. investigating Apr 23, 2026, 03:40 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 23, 2026, 04:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2026, 04:17 AM UTC

    This incident has been resolved.