Resolved after 31 minutes, affecting HealthLink Smart Form - CareConnect eReferrals and HealthLink Smart Form - CareConnect eReferrals - Addendum, on May 7, 2026.
We are continuing to monitor for any further issues.
Affected components
HealthLink Smart Form - CareConnect eReferralsHealthLink Smart Form - CareConnect eReferrals - Addendum
Update timeline
- investigating May 07, 2026, 10:39 PM UTC
Customers will have issues submitting CareConnect forms
- monitoring May 07, 2026, 11:09 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 07, 2026, 11:10 PM UTC
We are continuing to monitor for any further issues.
- resolved May 07, 2026, 11:10 PM UTC
This incident has been resolved.
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