Clanwilliam Health Service incident

CareConnect Submission Failures

Resolved after 42 minutes, affecting HealthLink Smart Form - CareConnect eReferrals and HealthLink Smart Form - CareConnect eReferrals - Addendum, on May 5, 2026.

monitoring May 06, 2026, 12:03 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 05, 2026, 11:41 PM UTC
Resolved
May 06, 2026, 12:24 AM UTC
Duration
42m
Detected by Pingoru
May 05, 2026, 11:41 PM UTC

Affected components

HealthLink Smart Form - CareConnect eReferralsHealthLink Smart Form - CareConnect eReferrals - Addendum

Update timeline

  1. investigating May 05, 2026, 11:41 PM UTC

    Customers will have issues submitting CareConnect forms

  2. monitoring May 06, 2026, 12:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 12:24 AM UTC

    This incident has been resolved.

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