Clanwilliam Health Service incident

AU Portal Outage

Critical Vendor's status page →

Resolved after 1 minute, affecting My HealthLink Portal (AU), on September 4, 2026.

identified Sep 04, 2026, 04:59 AM UTC

There were SQL locks which caused the issue. A fix has been implemented.

Started
Sep 04, 2026, 04:58 AM UTC
Resolved
Sep 04, 2026, 04:59 AM UTC
Duration
1m
Detected by Pingoru
Sep 04, 2026, 04:58 AM UTC

Affected components

My HealthLink Portal (AU)

Update timeline

  1. investigating Sep 04, 2026, 04:58 AM UTC

    Customers unable to login to the AUPORTAL

  2. identified Sep 04, 2026, 04:59 AM UTC

    There were SQL locks which caused the issue. A fix has been implemented.

  3. resolved Sep 04, 2026, 04:59 AM UTC

    A fix has been implemented. There were SQL locks which caused the issue.

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