CivicPlus incident

Issue Capturing Facebook Profiles and Stories

Ongoing since 11:34 PM UTC, affecting Social Media Archiving (Login).

identified Nov 03, 2026, 12:03 AM UTC

We have identified the cause of the issue affecting capture for Facebook Profiles and Stories and are actively working on a resolution. We will provide another update when more information becomes available.

Started
Nov 02, 2026, 11:34 PM UTC
Resolved
Ongoing
Duration
● 2h 32m
Detected by Pingoru
Nov 02, 2026, 11:34 PM UTC

Affected components

Social Media Archiving (Login)

Update timeline

  1. investigating Nov 02, 2026, 11:34 PM UTC

    We are currently investigating an issue affecting capture for Facebook Profiles and Stories. We will provide an update as additional information becomes available.

  2. identified Nov 03, 2026, 12:03 AM UTC

    We have identified the cause of the issue affecting capture for Facebook Profiles and Stories and are actively working on a resolution. We will provide another update when more information becomes available.

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