CivicPlus incident

Degraded Performance - Central

Resolved after 4 hours 37 minutes, affecting Login and Login and 1 more, on October 22, 2026.

resolved Oct 22, 2026, 07:06 PM UTC

Services are operating normally. We appreciate your patience while we worked to restore service.

Started
Oct 22, 2026, 02:28 PM UTC
Resolved
Oct 22, 2026, 07:06 PM UTC
Duration
4h 37m
Detected by Pingoru
Oct 22, 2026, 02:28 PM UTC

Affected components

LoginLoginLoginLoginLoginLoginLoginPaymentsLoginLogin

Update timeline

  1. investigating Oct 22, 2026, 02:28 PM UTC

    We are currently investigating an issue affecting sites. Users may experience 500 errors. We will provide an update within 15 minutes or sooner if additional information becomes available.

  2. monitoring Oct 22, 2026, 02:36 PM UTC

    Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.

  3. resolved Oct 22, 2026, 07:06 PM UTC

    Services are operating normally. We appreciate your patience while we worked to restore service.

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