CivicPlus incident
Degraded Performance - Municipal Websites Open
CivicPlus is currently experiencing a major incident affecting Login and Login and 1 more component, which began 4h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Oct 21, 2026, 09:52 AM UTC
Status: Identified We have identified the cause of the issue affecting the RFP feature on a subset of sites and are actively working on a resolution. Users may continue to experience a 503 error until mitigation is complete. We will provide another update within 15 minutes. Affected components Login (Degraded performance)
- identified Oct 21, 2026, 10:21 AM UTC
Status: Identified Our team continues to work on resolving the issue. We will provide the next update within 15 minutes or sooner if additional information becomes available. Affected components Login (Degraded performance)
- monitoring Oct 21, 2026, 10:27 AM UTC
Status: Monitoring A fix has been implemented and services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support. Affected components Login (Degraded performance)