CIT Geneseo incident

Adobe is reporting issues with Adobe SIGN in North America

Resolved after 2 hours 56 minutes, affecting Adobe Acrobat Sign, on March 10, 2025.

investigating Mar 10, 2025, 02:56 PM UTC

Mar 10, 2025 10:49 AM (UTC-4) Impact severity: Major Impact scope: Some customers are impacted. Services impacted: Send for Signature(Send for Signature) Environments impacted: Adobe Acrobat Sign North America 1, Adobe Acrobat Sign Europe 1 Impact update: We’ve changed the severity level from minor to major for the availability issue. Previous updates: Mar 10, 2025 10:39 AM (UTC-4) We’re investigating a performance issue.

Started: Mar 10, 2025, 02:56 PM UTC
Resolved: Mar 10, 2025, 05:52 PM UTC
Duration: 2h 56m
Detected by Pingoru: Mar 10, 2025, 02:56 PM UTC

Affected components

Adobe Acrobat Sign

Update timeline

investigating Mar 10, 2025, 02:56 PM UTC

Mar 10, 2025 10:49 AM (UTC-4) Impact severity: Major Impact scope: Some customers are impacted. Services impacted: Send for Signature(Send for Signature) Environments impacted: Adobe Acrobat Sign North America 1, Adobe Acrobat Sign Europe 1 Impact update: We’ve changed the severity level from minor to major for the availability issue. Previous updates: Mar 10, 2025 10:39 AM (UTC-4) We’re investigating a performance issue.
resolved Mar 10, 2025, 05:52 PM UTC

Adobe has resolved the issue.

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