Resolved after 6 days 2 hours, affecting Wireless Connectivity, on October 15, 2026.
This incident has been resolved and a remediation has been implemented to correct the issue on college owned devices.
Affected components
Update timeline
- identified Oct 15, 2026, 05:23 PM UTC
Window's users are experiencing issues connecting to Eduroam after installing Windows updates after 10/13/2026. Users become disconnected from the network and when trying to reconnect get a message stating "You can't connect to this network". A temporary solution has been identified, which is to forget the Eduroam network in your network settings and then reconnect. If you need assistance please call the CIT HelpDesk at 585-245-5588. We are working on a permanent solution and will provide an update once that has been implemented.
- identified Oct 16, 2026, 12:05 PM UTC
We are continuing to work on a long term solution for this issue.
- resolved Oct 21, 2026, 08:12 PM UTC
This incident has been resolved and a remediation has been implemented to correct the issue on college owned devices.
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