CIT Geneseo incident

Network Outage in Blake A

Resolved after 31 minutes, affecting Wireless Connectivity and Telephone Services and 1 more, on March 31, 2025.

resolved Mar 31, 2025, 11:51 AM UTC

We have successfully moved Blake A off the damaged fiber, all services are returning now.

Started
Mar 31, 2025, 11:20 AM UTC
Resolved
Mar 31, 2025, 11:51 AM UTC
Duration
31m
Detected by Pingoru
Mar 31, 2025, 11:20 AM UTC

Affected components

Wireless ConnectivityTelephone ServicesAcademic/Administrative Wired ConnectivityInternet Connectivity

Update timeline

  1. investigating Mar 31, 2025, 11:20 AM UTC

    We are investigating a network outage in Blake A. All internet, print, voice, data, and wifi services are down in the Blake A CAS area.

  2. identified Mar 31, 2025, 11:41 AM UTC

    We have determined that we have a failed strand of fiber-optic cable between South Hall and Blake Hall. We are about to begin switching to different cable now. We hope to have service restored as close to 8am as possible.

  3. resolved Mar 31, 2025, 11:51 AM UTC

    We have successfully moved Blake A off the damaged fiber, all services are returning now.

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