CIT Geneseo incident

Google Drive desktop outage

Resolved after 1 hour 2 minutes, affecting Google Apps Drive, on July 16, 2025.

resolved Jul 16, 2025, 07:10 PM UTC

People experiencing this problem been reporting that, after rebooting, their Google Drive client app is working again. If you reboot your computer and are still unable to sign in to the Windows/macOS Google Drive desktop app, please reach out to the CIT HelpDesk via one of the methods at https://www.geneseo.edu/cit.

Started
Jul 16, 2025, 06:08 PM UTC
Resolved
Jul 16, 2025, 07:10 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 16, 2025, 06:08 PM UTC

Affected components

Google Apps Drive

Update timeline

  1. investigating Jul 16, 2025, 06:08 PM UTC

    We have received several reports that users are seeing a popup that Google Drive access has been restricted to authorized devices and has logged them out of their account. As far as we are aware, web access to Google Drive is unaffected. We are investigating the problem now.

  2. resolved Jul 16, 2025, 07:10 PM UTC

    People experiencing this problem been reporting that, after rebooting, their Google Drive client app is working again. If you reboot your computer and are still unable to sign in to the Windows/macOS Google Drive desktop app, please reach out to the CIT HelpDesk via one of the methods at https://www.geneseo.edu/cit.

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