CIT Geneseo incident

Pharos Print Service Outage

Resolved after 23 hours 13 minutes, affecting Printing (Pharos Cloud), on October 29, 2025.

resolved Oct 30, 2025, 12:28 PM UTC

The issue impacting Pharos Print services has been resolved. Please ask CIT for assistance if you are still encountering any errors.

Started
Oct 29, 2025, 01:14 PM UTC
Resolved
Oct 30, 2025, 12:28 PM UTC
Duration
23h 13m
Detected by Pingoru
Oct 29, 2025, 01:14 PM UTC

Affected components

Printing (Pharos Cloud)

Update timeline

  1. investigating Oct 29, 2025, 01:14 PM UTC

    We are currently experiencing a print service disruption. Our CIT team is working to identify the root cause and implement a solution. All Pharos services are currently impacted.

  2. monitoring Oct 29, 2025, 01:48 PM UTC

    Pharos Print Services are available again, and CIT is currently monitoring the situation.

  3. resolved Oct 30, 2025, 12:28 PM UTC

    The issue impacting Pharos Print services has been resolved. Please ask CIT for assistance if you are still encountering any errors.

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