CIT Geneseo incident

Onondaga South Res Hall Network Outage

Resolved after 1 hour 28 minutes, affecting Residence Hall Wired Connectivity and Wireless Connectivity, on December 5, 2025.

resolved Dec 05, 2025, 02:59 PM UTC

We have replaced a failed fiber-optic transmitter, all network services have been restored.

Started
Dec 05, 2025, 01:30 PM UTC
Resolved
Dec 05, 2025, 02:59 PM UTC
Duration
1h 28m
Detected by Pingoru
Dec 05, 2025, 01:30 PM UTC

Affected components

Residence Hall Wired ConnectivityWireless Connectivity

Update timeline

  1. investigating Dec 05, 2025, 01:30 PM UTC

    We are investigating a network outage in Onondaga South Residence Hall. The outage started around 4:50am today. There are no network services in this wing of this resident hall at this time - voice, data, or wifi.

  2. investigating Dec 05, 2025, 02:34 PM UTC

    We are still diagnosing the outage. Power is present, so we are beginning the process of swapping potentially failed components.

  3. resolved Dec 05, 2025, 02:59 PM UTC

    We have replaced a failed fiber-optic transmitter, all network services have been restored.

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