CIT Geneseo incident

Appworx unavailable

Resolved after 2 hours 7 minutes, affecting AppWorx, on March 18, 2026.

monitoring Mar 18, 2026, 12:22 PM UTC

Appworx Banner database connections are now functioning. We will continue to monitor.

Started
Mar 18, 2026, 10:45 AM UTC
Resolved
Mar 18, 2026, 12:52 PM UTC
Duration
2h 7m
Detected by Pingoru
Mar 18, 2026, 10:45 AM UTC

Affected components

AppWorx

Update timeline

  1. investigating Mar 18, 2026, 10:45 AM UTC

    The Appworx environment remains unable to connect to the Banner database following the ITEC network maintenance earlier this morning. We are working with ITEC to resolve.

  2. investigating Mar 18, 2026, 12:07 PM UTC

    ITEC has identified the problem and is working on a fix. Appworx should be operational shortly.

  3. identified Mar 18, 2026, 12:08 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 18, 2026, 12:22 PM UTC

    Appworx Banner database connections are now functioning. We will continue to monitor.

  5. resolved Mar 18, 2026, 12:52 PM UTC

    This incident has been resolved.

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