CIT Geneseo incident

Microsoft PowerApps connection failures for Faculty Activity Summaries

Resolved after 15 hours 50 minutes, affecting Microsoft Updates, on April 27, 2026.

resolved Apr 28, 2026, 10:53 AM UTC

The rollback has been completed and PowerApps services have been restored. We have verified the permissions prompt for the Faculty Activity Summaries is again displaying properly.

Started
Apr 27, 2026, 07:02 PM UTC
Resolved
Apr 28, 2026, 10:53 AM UTC
Duration
15h 50m
Detected by Pingoru
Apr 27, 2026, 07:02 PM UTC

Affected components

Microsoft Updates

Update timeline

  1. investigating Apr 27, 2026, 07:02 PM UTC

    Faculty attempting to add a new item to the Faculty Activity Summaries for the first time are experiencing a looping refresh connection prompt that never successfully completes. This will also affect any other PowerApps forms on campus. The outage is due to a global Microsoft issue caused by a recent change to the method in how secure connection requests are processed in the Consent API. Microsoft engineers are working on a solution. We will update this outage by 4pm with any new information.

  2. identified Apr 27, 2026, 07:26 PM UTC

    Microsoft has initiated the deployment of the fix to rollback to a previous version after identifying that as the most safe and effective change. They have further confirmed, after investigating the impacting change, that it introduced a regression into the web player client code, resulting in errors being returned from the Consent API. Microsoft estimates that this issue will resolve with the completion of the reversion deployment in three hours. They will update us again by 7:30pm with a new status.

  3. resolved Apr 28, 2026, 10:53 AM UTC

    The rollback has been completed and PowerApps services have been restored. We have verified the permissions prompt for the Faculty Activity Summaries is again displaying properly.

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