CIT Geneseo incident

Degree Works, Brightspace, SUNY HR, KnightSource SSO connection issues

Resolved after 1 hour 2 minutes, affecting Brightspace and SUNY Portal and 1 more, on July 23, 2026.

monitoring Jul 23, 2026, 12:20 PM UTC

A fix has been implemented. We will continue to monitor.

Started
Jul 23, 2026, 11:33 AM UTC
Resolved
Jul 23, 2026, 12:35 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 23, 2026, 11:33 AM UTC

Affected components

BrightspaceSUNY PortalDegree Works

Update timeline

  1. investigating Jul 23, 2026, 11:33 AM UTC

    We are investigating issues connecting to Degree Works.

  2. investigating Jul 23, 2026, 11:52 AM UTC

    EVERY service behind SUNY central SSO is going to be affected (Degree Works, Brightspace, SUNY HR, KnightSource, etc.)

  3. monitoring Jul 23, 2026, 12:20 PM UTC

    A fix has been implemented. We will continue to monitor.

  4. resolved Jul 23, 2026, 12:35 PM UTC

    This incident has been resolved.

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