CIT Geneseo incident

The secure web certificate on Xtender has expired

Resolved after 1 hour 50 minutes, affecting Xtender - Banner Document Management System, on August 17, 2026.

resolved Aug 17, 2026, 01:59 PM UTC

The certificate issue has been resolved. Please contact the CIT HelpDesk if you encounter any additional issues with XTender.

Started
Aug 17, 2026, 12:09 PM UTC
Resolved
Aug 17, 2026, 01:59 PM UTC
Duration
1h 50m
Detected by Pingoru
Aug 17, 2026, 12:09 PM UTC

Affected components

Xtender - Banner Document Management System

Update timeline

  1. investigating Aug 17, 2026, 12:09 PM UTC

    We are currently working on acquiring a new certificate.

  2. identified Aug 17, 2026, 12:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 17, 2026, 01:59 PM UTC

    The certificate issue has been resolved. Please contact the CIT HelpDesk if you encounter any additional issues with XTender.

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