Cisco Secure Access incident
[Cisco Secure Access] – SWG Performance Degradation in US (Virginia)
Cisco Secure Access experienced a minor incident on June 30, 2026 affecting Web Security, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2026, 03:40 PM UTC
We are investigating a potential issue with the Secure Web Gateway (SWG) service affecting customers connecting to the Virginia data center. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. Updates and additional details will be provided as new information becomes available.
- resolved Jun 30, 2026, 04:32 PM UTC
The issue affecting Secure Web Gateway (SWG) service for customers connecting to the Virginia data center has been resolved. Service performance has been restored, and no further impact is expected. We appreciate your patience and understanding during this incident.