Cisco Secure Access incident

Error downloading ThousandEyes module profile from SSE dashboard

Notice Resolved View vendor source →

Cisco Secure Access experienced a notice incident on January 6, 2026 affecting Dashboard, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 04:40 AM UTC
Resolved
Jan 06, 2026, 05:22 AM UTC
Duration
42m
Detected by Pingoru
Jan 06, 2026, 04:40 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jan 06, 2026, 04:40 AM UTC

    We are currently investigating an issue where users are getting error downloading ThousandEyes module profile from SSE dashboard.

  2. resolved Jan 06, 2026, 05:22 AM UTC

    Subsequent investigation determined that this was a false-positive issue, and there was no customer facing impact.