Resolved after 1 hour 50 minutes, affecting API, on July 22, 2026.
What's happening: We're currently experiencing an issue in the tenant onboarding flow that is preventing some new tenants from being onboarded successfully. Impact: Onboarding for affected tenants is temporarily disrupted. Status: The team has identified the root cause and a fix is in progress. We'll confirm once it's resolved and validated. Note: No impact to existing customers, new onboarding is stalled for now.
Affected components
Update timeline
- identified Jul 22, 2026, 09:22 AM UTC
What's happening: We're currently experiencing an issue in the tenant onboarding flow that is preventing some new tenants from being onboarded successfully. Impact: Onboarding for affected tenants is temporarily disrupted. Status: The team has identified the root cause and a fix is in progress. We'll confirm once it's resolved and validated. Note: No impact to existing customers, new onboarding is stalled for now.
- resolved Jul 22, 2026, 11:13 AM UTC
Issue fixed. Affected tenants are re-onboarded as well
Your product runs on more than Cisco AI Defense
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services