Cisco AI Defense Outage History

Cisco AI Defense is up right now

Cisco AI Defense had 7 outages in the last 2 years totaling 1314h 49m of downtime — averaging 0.3 incidents per month.

There were 7 Cisco AI Defense outages since October 31, 2025 totaling 1314h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.aidefense.security.cisco.com

Major May 29, 2026

Inspect API degraded in US East 1 region

Detected by Pingoru
May 29, 2026, 09:17 AM UTC
Resolved
May 29, 2026, 10:37 AM UTC
Duration
1h 20m
Affected: API
Timeline · 5 updates
  1. investigating May 29, 2026, 09:17 AM UTC

    We are observing high error rates in Inspect API degraded in US West 2 region. Investigation is in progress.

  2. identified May 29, 2026, 10:10 AM UTC

    We identified the issue and mitigation is in progress

  3. identified May 29, 2026, 10:22 AM UTC

    The problem is mitigated and we are monitoring the system

  4. monitoring May 29, 2026, 10:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 29, 2026, 10:37 AM UTC

    Issue resolved. The issue was caused by partially failed node which was failing to process the requests. This node is isolated for further root cause analysis. A new workload is up and running in a new node and serving the traffic.

Read the full incident report →

Notice May 7, 2026

Network Connectivity Issue in eu-central-1

Detected by Pingoru
May 07, 2026, 03:21 PM UTC
Resolved
May 08, 2026, 06:04 PM UTC
Duration
1d 2h
Affected: APIManagement Portal
Timeline · 4 updates
  1. investigating May 07, 2026, 03:21 PM UTC

    We are currently experiencing Network connectivity issue Impacting AI Defense in eu-central-1. We are investigating the issue.

  2. identified May 07, 2026, 04:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2026, 06:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2026, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

AI Asset Product Degradation

Detected by Pingoru
Mar 30, 2026, 04:57 PM UTC
Resolved
Apr 01, 2026, 09:02 PM UTC
Duration
2d 4h
Timeline · 5 updates
  1. investigating Mar 30, 2026, 04:57 PM UTC

    We are investigating a minor issue where AI Assets detail pages are throwing an error and not loading. This is affecting all regions as of this time.

  2. identified Mar 30, 2026, 06:03 PM UTC

    We have identified the issue and working on the fix

  3. identified Mar 30, 2026, 10:20 PM UTC

    After identifying the issue we will have the fix queued to be applied during tomorrows upcoming release.

  4. identified Apr 01, 2026, 08:58 PM UTC

    This issue has been resolved

  5. resolved Apr 01, 2026, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 1, 2026

AI Defense outage in UAE Region

Detected by Pingoru
Mar 01, 2026, 01:13 PM UTC
Resolved
Mar 01, 2026, 05:27 PM UTC
Duration
4h 13m
Timeline · 4 updates
  1. investigating Mar 01, 2026, 01:13 PM UTC

    We are currently investigating this issue.

  2. identified Mar 01, 2026, 01:57 PM UTC

    Multiple services issues in UAE region.

  3. monitoring Mar 01, 2026, 05:26 PM UTC

    A fix has been implemented and we are currently monitoring the platform.

  4. resolved Mar 01, 2026, 05:27 PM UTC

    The services are fully restored and all functionalities are back online.

Read the full incident report →

Notice February 19, 2026

AI Defense outage in US-EAST-1 Region

Detected by Pingoru
Feb 19, 2026, 11:49 AM UTC
Resolved
Feb 19, 2026, 12:10 PM UTC
Duration
21m
Timeline · 3 updates
  1. identified Feb 19, 2026, 11:49 AM UTC

    The issue has been identified and we are fixing it.

  2. monitoring Feb 19, 2026, 12:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 19, 2026, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2025

AI Defense Degraded

Detected by Pingoru
Oct 31, 2025, 02:46 PM UTC
Resolved
Oct 31, 2025, 03:12 PM UTC
Duration
25m
Affected: APIManagement Portal
Timeline · 3 updates
  1. investigating Oct 31, 2025, 02:46 PM UTC

    AI Defense services are experiencing partial functionality loss due to an outage affecting Cisco Secret Store infrastructure (Keeper). We are actively monitoring the situation.

  2. monitoring Oct 31, 2025, 03:00 PM UTC

    A fix has been implemented and we are currently monitoring the platform.

  3. resolved Oct 31, 2025, 03:12 PM UTC

    The services are fully restored and all functionalities are back online.

Read the full incident report →