Cisco AI Defense incident

Inspect API degraded in US East 1 region

Major Resolved View vendor source →

Cisco AI Defense experienced a major incident on May 29, 2026 affecting API, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 09:17 AM UTC
Resolved
May 29, 2026, 10:37 AM UTC
Duration
1h 20m
Detected by Pingoru
May 29, 2026, 09:17 AM UTC

Affected components

API

Update timeline

  1. investigating May 29, 2026, 09:17 AM UTC

    We are observing high error rates in Inspect API degraded in US West 2 region. Investigation is in progress.

  2. identified May 29, 2026, 10:10 AM UTC

    We identified the issue and mitigation is in progress

  3. identified May 29, 2026, 10:22 AM UTC

    The problem is mitigated and we are monitoring the system

  4. monitoring May 29, 2026, 10:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 29, 2026, 10:37 AM UTC

    Issue resolved. The issue was caused by partially failed node which was failing to process the requests. This node is isolated for further root cause analysis. A new workload is up and running in a new node and serving the traffic.